WHO IS BEHIND THE SCENES?
With a significant experience through large companies, for more than seven years we gave technical support services parallel to our jobs. Until the day that we realize that more than a hobby we had to join forces and organize us as a real group.
MEET THE TEAM
Prime Tech support Team is a diverse group of people from different cultures that work together to bring our community the best of us to improve the technology expiriece and to fix everything in between.
WHY CHOOSE US?
CLEAR IT SUPPORT PROCESS
We follow 3 basic steps: Diagnostic, Quote and Repair.
Once you approve the repair our team will proceed and let you know when your system is ready and working.
We are proud to be using a Trouble Ticket System to maintain our customers informed of everything that is being done in their locations via E-mail, phone or SMS.
We had internet and network issues at our place of business we inherited from the previous owners that were costing us time and money. No one had answers to correct the issues. Claudia stepped in and was able to correct all the issues with definitive solutions. Thank you Claudia for your continued professional and dedicated service.
Absolutely wonderful service! The network at my office was having issues, the internet was coming and going, and my IP phones were not as reliable as they should be. I called Prime Tech as my regular IT guy was busy, and much to my pleasant surprise, they were able to get out to me within hours. Their technician (I forgot his name) was great, he tested each cable and replaced the terminals on 4 of the lines, everything up and running again, the bill was reasonable and I was thrilled to have found a new resource for my tech headaches.
I have heard and read about this place and decided to give it a chance. I am so shocked about how good, fast, professional, effective and nice these people are. It's a little shop on 36th street, about 2 blocks west of midtown Miami. Service was so professional, receiving updates when my part arrived and when the computer would be ready. Claudia, the owner is completely hands-on and is in top of every detail. This is my go-to place for anything Apple, iPhone, and even home/ office networking - including doing certain adjustments on my network so that it becomes more secure and faster. Way to go, I could not be any happier.