iPad not holding the charge

You plugged in your iPad to an outlet or computer and it isn’t charging? or the Charging port pins are broken or corroded. We can help.


Experienced Technicians


Professional & Friendly Staff


Same Day Appointments


You turn on your iPad and it indicates 1% battery or not at all, and you connect your charging cable and it doesn’t charge. Well, connecting and removing the charging cable can cause over time some damage to the charging port or some internal components of your iPad.

If you are having an issue with your charging port, book an appointment and a team of specialists will fix your iPad charging port to have it up and running in no time

If you do not know what is wrong with your iPad or not sure what service to buy, You can stop by our store or send us your device once you order the iPad Diagnostic Service and we will let you know what needs to be done to fix it.


Our iPAD Repairs Process

1- Diagnostic

Depending on the issue of the iPad/Tablet, we use the best available tools and software to give you an accurate diagnostic. If there is a hiccup in the process, or you are not satisfied with the diagnostic our warranty is there to protect you.


2- Quote

Once we provide the diagnostic of your iPad/Tablet, we send a quote for approval. If you are ok with the cost of the iPad/Tablet repair, we will start immediately to fix your computer. If you do not want to proceed with the repair we will get the unit ready for pickup.

3- Repair

After the repair is approved, our engineers will work on your computer.  If parts are required for the iPad repair and we have them in stock we will fix the unit right away, otherwise, we will order them. As soon as we receive the parts, we will continue with the computer/laptop repair.

4- Pickup / Delivery

Customer pickup and test the iPad/Tablet in our store. We offer a 90-Day Warranty on all our hardware repairs and a 30-Day Warranty for software repairs. Our team provides a high level of support, and we are here to help you. We also offer delivery services.

Same Day iPad Repairs in our Miami, FL Location

IPAD Repair Videos in our Miami Store

These are some of the iPad repairs we have done for our customers, our team of iPad experts is here to help you with any iPad repair you may need.

If you are not sure what type of i repair service you need, we always recommend booking an appointment or to request a diagnostic service. You can always contact us by phone or by sending an email to our support team.

Let's us help you with your iPad Repairs

Flexible appointments and rush services available

Or call — 786-600-6999

3 + 5 =


When my computer crashed, we looked for a company that received the best reviews. Prime did not disappoint. Claudia is a true professional and took the time to get it right! She spent an additional amount of time on the phone with me to straighten out an email issue and was always there with the right answers and technical know-how. We certainly recommend Prime Tech Support to anyone who needs help!
Buzz Fleischman

Miami, FL

Claudia was very knowledgeable in helping me setup Linux on my computer. I had gone to 4 different computer stores and they had no idea how to help me but Claudia knew exactly what to do. I highly recommend coming here if you are looking to get work/repairs done fast!!

Daniel Kane

Miami, FL

Claudia and Sandra were excellent.  From the first phone call through the diagnostic, repair, billing and pick up...they communicated extremely well, the progress and the issue resolution.  What impressed me is how well they LISTEN.  I will continue to use their services and highly recommend Prime Tech Support.

Anne P.

Biscayne Park


Why do I need a diagnostic if I know the problem of my iPad?

We do a diagnostic because we want to make sure what is the cause of the issue, so we can fix it. Sometimes it is just what you said, but other times is not, and in order to provide an iPad warranty we need to make sure we are solving the problem.

Do you check or view my personal information?

No, we do not. We ask for the password because we need to test the unit after it is fixed. If you do not want to leave the password, we can use our testing hard drive and in those cases, we can not guarantee the unit will work with your operating system.

Do you charge for Diagnostic?

If you book the appointment online, the diagnostic is free of charge. Once you book the appointment our customer service team will get in contact with you to confirm the information. If your unit is not turning on we charge a fee of $60.00 and up depending on the type of iPad you bring to the store. If you come to the store without an appointment there is a diagnostic fee associated with the service. We will apply the diagnostic fee to the final bill.

Do you offer home services ?

Yes, we do. We have iPad technician experts that will work with you in your house or office. Sometimes we need to bring your iPad to our Lab because we have all the tools here to troubleshooting hardware issues. If you need an appointment you can contact us or book an appointment online so we can send a technician to your house.

Why do you ask for my email?

We request the email, so we can set up your account in our system which will be sending you notifications when we work with your computer devices. We do not sell your contact information. You can read more about our Privacy Policy to have more information.

Do you offer 24/7 Monitoring Services for residential customers?

Yes, we do. We are a Manage Service Provider Company and we have software that we use to monitor your network, computers, security cameras, IoT devices, etc in your house or office. In order to provide you with a quote, you can contact us or book an appointment online so we can send a technician to your house.

Repair, Reuse, Reduce and Recycle.

M-F 9am - 6pm. Same Day Appointments are Available.

(786) 600-6999


130 NW 36th Street Miami, FL 33127