Mail-in My Device

Same-Day Repairs

30/90 Days Warranty

Environmentally Friendly

Secure payments

4.8 Stars Reviews

Price

This is the cost of the diagnostic. Diagnostic Fee is not refundable and it will be applied to the final cost of the repair.

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Delivery man holding a customer's computer who booked the mail in service to repair their computer with Prime Tech Support in Miami

Mail your Device for Repair

Gaming PCs, MacBooks, Laptops and other electronic repairs service for mail-in customers throughout the United States.

Once we receive the device we will proceed to do a diagnostic to determine what is going on with your device and give you a quote.

If you decide to do the repair, we will apply the diagnostic fee to the final cost of the repair. Once the unit is repaired we will let you know so we can arrange the shipping of the unit back to you.

If you decide not to approve the repair. We will send the unit back to you and let you know the cost of the shipping.

Prime Tech Support offers the ultimate convenience and ease when it comes to professional computer repair, tablet repair, and phone repair. With our mail-in service, customers nationwide can take advantage of our highly skilled technicians without having to make a trip to Miami, FL. Our team of experienced specialists is well-equipped to handle any device problem you may have so you can get back up and running with minimal downtime.

At Prime Tech Support we understand how important your device is for staying connected in today's world. That's why we strive to provide the best customer service experience and the highest quality repairs possible each and every time. Our state-of-the-art facilities are equipped with the latest tools and technology so that all repairs are completed with precision and accuracy. Plus, all services come with an initial diagnostic evaluation so you know exactly what needs to be done before any work starts.

What GPU Models do we receive for Repair?

NVIDIA® GeForce RTX™ 40 Series GPU Repairs

GeForce RTX 4090
GeForce RTX 4080 SUPER
GeForce RTX 4070 Ti SUPER
GeForce RTX 4070 SUPER
GeForce RTX 4070
GeForce RTX 4060 Ti
GeForce RTX 4060

NVIDIA® GeForce RTX™ 30 Series GPU Repairs

GeForce RTX 3090 Ti
GeForce RTX 3090
GeForce RTX 3080 Ti
GeForce RTX 3080
GeForce RTX 3070 Ti
GeForce RTX 3070
GeForce RTX 3060 Ti
GeForce RTX 3060

AMD Radeon™ RX 7000 Graphics Cards Repairs

RX 7900 XTX
RX 7900 XT
RX 7800 XT
RX 7700 XT
RX 7600 XT
RX 7600

AMD Radeon™ RX 6000 Graphics Cards Repairs

AMD Radeon™ RX 6950 XT
AMD Radeon™ RX 6900 XT
AMD Radeon™ RX 6800 XT
AMD Radeon™ RX 6800

If you do not see your model, please contact us by calling 786-600-6999 or you can text the same number. You can also send an email to support@primetechsupport.com and it will create a ticket with your request. Our customer service will get back you ASAP.

What MacBook Models do we receive for Repair?

Any MacBook from 2015 and up.

What Laptop Models/Brands do we receive for Repair?

Any Laptop from 2019 and up. All brands.

What type of electronics do you receive for repair?

We receive drones, gaming consoles, sound equipment, and any electronic that is worth repairing.

FAQs

You can ship your device to our specialized repair lab located at 130 NW 36th St Miami, FL 33127

When packaging your device for shipping, it's important to use a sturdy box that is slightly larger than your device to allow for padding. Wrap your device in bubble wrap or foam and secure it with tape. Include any necessary accessories and paperwork, and fill any extra space in the box with packing material to prevent movement during shipping.

The time it takes to repair your device can vary depending on the type of repair needed, the availability of replacement parts, and the workload of our Lab. Typically, repairs can take anywhere from a 2 to 7 business days to complete. We create a ticket once the order is placed so you can keep track of your repair.

The cost of repairing your device can vary depending on the type and extent of the damage, and the model of your device. We guarantee you that we will never offer you a repair that is not cost-effective for you. We always offer repair options that are cheaper than buying.

No, The shipping of your device back to you is not included in the mail-in repair service fee.