Certified and passionate

Prime Team

Prime Team is a group of certified experts in IT solutions, Repair and Customer service who are dedicated to providing the best eco-friendly technology solutions for businesses and customers throughout Miami.
Prime Tech Support Business Technicians on a call with business customer to provide IT Manage remotely from our local store in Miami Dade County

WHO WE ARE

Prime Tech Support is a passionate and enthusiastic team of tech support specialists, dedicated to delivering exceptional customer service. We understand the importance of satisfying our customers and helping them solve their technology problems.

We are proud of the team we have created and the one that keeps bringing complete solutions to our individual and business companies.

Our Mission & Vision

Mission icon of arrow in target representing our determination to solve any IT issues our customers may be facing.
Mission

We empower individuals and businesses by getting rid of technology costraints so they can focus on what matters to them.

Vision icon of eye representing our projection as a local business from Miami to keep bringing IT solutions to our customers may be facing.
Vision

Our Vision is to be a leading technology service provider in South Florida where customers find the best technical solutions and endeavor to offer them an environmental-friendly approach at affordable prices.

Our Core Values

We believe that our employees are the key to everything we do. Our company’s values reflect our guiding principles and help us bring a unified team together.

Our core values are the foundation that enables us to deliver our friendly, honest and caring IT Support services consistently across all of our clients.

Honesty icon of two man shaking and a shield representing our transparency all along our processes.
Honesty

We believe that honesty and transparency are the bedrock of our business. As a small business, it is core to us to act in a trustworthy manner, which earns the respect of colleagues, customers and the public.

Innovation icon of lightbulb and gear representing our compromise to investing in educating so we can bring the latest cutting edge technology solutions for our customers.
Innovation

We believe that staying on the cutting edge is paramount to success, which is why we are constantly investing in research and development to ensure that our products remain innovative.

Accountability icon of two avatars and a check mark representing our compromise to responsibility and trust when bringing It solutions to our Miami customers.
Accountability

Trust is a two-way street. To build trust within our organization and externally, we must be willing to accept responsibility for our actions and inactions.

Teamwork icon of four hands holding each other representing our collaborative way to work so we can bring the best possible solutions for your IT needs.
Teamwork

Our company values teamwork. We work together to achieve our goals and create the best possible solutions. There's no way to achieve what we do without great people.

WHY CHOOSE US?

Prime Tech Support Team is a diverse group of people from different cultures that work together to bring our community the best of us to improve the technology experience and to fix everything in between.

We are a team of Computer System Engineers, Electronic Engineers, Business Administrators, Telecommunication Engineers whose are Apple Certified, Cisco Certified, Unifi Certified, Microsoft Certified, Watchguard Certified, and if new products are there that we need to get certified for we will go for it. We love learning and getting ready for the next thing.

fast and reliable

How can we help you today?

Our team is here to help you resolve your technical needs, we go far and beyond to make sure you are fully satisfied with our IT Services.
Happy customers cheering and celebrating after fixing multiple device issues related to connectivity in a company located in Miami Dade County.