Mac Data Recovery Services

Professional data recovery services for Apple Mac computers, including MacBook Air, MacBook Pro, and Mac Pro. We recover lost data from failed SSDs, liquid damage, non-booting systems, and accidental deletions using advanced diagnostic and recovery techniques.

Our lab offers walk-in data recovery services in Miami, along with secure nationwide mail-in options for customers across the U.S. Select your Mac model below to start a data recovery evaluation.

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MacBook Pro NVMe SSD data recovery performed by a technician at Prime Tech Support specialized lab in Miami

What Mac Data Recovery Means

Mac data recovery refers to retrieving lost or inaccessible data from Apple computers when traditional methods (like Finder or Time Machine) aren’t working. Whether due to accidental deletion, storage media failure, or logic board issues, our technicians evaluate your Mac and recommend the safest recovery method.

Devices & Storage Types We Recover

We recover data from Apple storage technologies including SSDs, NVMe drives, Fusion Drives, external storage devices, and soldered (onboard) storage integrated directly on Mac logic boards. This includes many modern MacBook Pro, MacBook Air, and iMac models.

When a Mac fails to start, shows missing files, or the storage is no longer detected, our technicians perform a professional evaluation to determine the safest and most effective recovery method — including board-level diagnostics when storage is soldered to the logic board.

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Mac Data Recovery in Miami & Nationwide Mail-In Services

Recover lost or corrupted data from MacBook Pro, MacBook Air, iMac, and Mac Pro systems, including both Intel-based and Apple Silicon models (M1, M2, M3, M4 and newer). We handle complex data loss caused by liquid damage, failed macOS updates, logic board failures, and SSD or NVMe drive issues. Select your Mac model below to get started with professional data recovery.
MacBook Pro NVMe SSD data recovery performed by a technician at Prime Tech Support specialized lab in Miami
MacBook Pro Data Recovery $8000
Data Transfer from old to a new MacBook Air. We also showing that we can recover files that has been deleted or removed
MacBook Air Data Recovery $8000
iMac Data Recovery - Expert solutions for recovering lost or corrupted data on your iMac. Trust our professionals to retrieve your valuable files and documents securely and efficiently
iMac Data Recovery $8000
Prime Tech Support technician using a screwdriver to dissemble a Mac Pro hard drive to perform a Data Recovery Service for a client located in Miami
Mac Pro Data Recovery $8000

Common Causes of Mac Data Loss

Mac data can be lost due to accidental deletion, macOS corruption, firmware issues, liquid damage, power events, SSD/NVMe failures, and logic board problems. Knowing what caused the issue helps determine the right recovery method — starting with a professional evaluation.

Why Advanced Mac Data Recovery Requires Expertise

Apple devices, especially newer models with SSD or Apple Silicon, store data in ways that standard tools often can’t access. Our lab uses advanced diagnostics and component-level techniques to safely access and recover data without risking further damage.

How to Choose the Right Mac Data Recovery Path (Mail-In or In-Store)

If you’re local to Miami, you can visit our lab for hands-on service. If not, we provide secure mail-in recovery with tracking and communication through every step. Many customers outside Florida prefer this option for convenience.

IN-STORE | MIAMI & NATIONWIDE MAIL-IN

Common Mac Data Recovery Scenarios

  • Liquid damage from water, coffee, soda, or other spills affecting internal components
  • Mac stuck on the Apple logo, boot loop, or not starting at all
  • Flashing folder with a question mark or internal storage not detected in Disk Utility
  • Accidental file deletion, formatted drives, or corrupted data
  • macOS update failures or system crashes preventing access to files

These symptoms often indicate underlying storage or system access issues, especially on newer Macs with soldered SSD or Apple Silicon storage.

If any of these scenarios sound familiar, start with an evaluation.

Evaluate My Mac
Apple computer data recovery service representation showing a customer with a MacBook after resolving data access issues.

Mac laptop stuck on the Apple logo during startup, indicating a boot failure that may require professional Mac data recovery.

Why is my Mac stuck on the Apple logo?

A Mac may get stuck on the Apple logo due to a failed macOS update, corrupted system files, or internal storage issues. When the system cannot read critical data during startup, it may prevent the Mac from booting normally.

MacBook Pro displaying a flashing question mark folder, indicating the internal drive is not detected and data recovery may be required.

What does the flashing question mark folder mean on a Mac?

The flashing question mark indicates that the Mac cannot locate a valid operating system or access its internal storage. This can be caused by SSD failure, corrupted system data, or logic board communication issues.

Apple Mac displaying a “no bootable drive” startup error, indicating the system cannot detect a valid startup disk and may require data recovery.

Why doesn’t my Mac show its internal drive?

If the internal drive does not appear in Disk Utility, it often means the storage is not being detected at a hardware level. On newer Macs with soldered SSDs, this typically requires professional data recovery rather than software tools.

Can data be recovered after liquid damage on a Mac?

Yes, data can often be recovered after liquid damage, but success depends on how quickly the device is handled and the extent of internal corrosion. Liquid damage frequently affects logic boards and SSD connections, especially on modern Macs.

Can data be recovered after a failed macOS update?

In many cases, yes. Failed macOS updates can corrupt system structures and make data inaccessible, even if the files themselves are intact. Professional recovery methods are often required to safely extract the data.
Mac data recovery diagnostic and logic board inspection

How Our Mac Data Recovery Process Works

Data recovery is never a one-size-fits-all service. Each Mac and storage device behaves differently depending on the failure type and hardware condition.

  • Diagnostic-first approach to identify logical vs physical failures
  • Recovery planning based on your specific device and data condition
  • Software-level or component-level recovery when required
  • Case-by-case evaluation to protect data integrity

Because every recovery scenario is unique, timelines and outcomes may vary. Our priority is always safe, professional data extraction.

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Nationwide Mail-In Mac Data Recovery Services

If you’re not located in Miami, we offer a secure nationwide mail-in Mac data recovery service for customers across the United States. You can ship your MacBook, iMac, Mac mini, Mac Studio, or Apple storage device directly to our Miami recovery lab for professional evaluation and recovery.

Our technicians have experience working with modern Apple storage technologies, including soldered SSDs integrated into the logic board, T2-secured systems, Apple Silicon devices, Fusion Drives, and external storage. Mail-in cases receive the same lab-based diagnostics, careful handling, and transparent recovery process as in-store services.

This option is ideal for customers whose Mac will not power on, is not recognized, or requires advanced component-level access that cannot be performed remotely.

Ship My Mac for Data Recovery

Why Choose Prime Tech Support for Mac Data Recovery

Prime Tech Support provides advanced Mac data recovery for Intel and Apple Silicon devices, including systems with soldered NVMe SSDs. Unlike software-only recovery services, our lab performs component-level diagnostics to recover data from Macs affected by liquid damage, logic board failures, and storage controller issues. Services are available at our Miami lab or via secure nationwide mail-in.

Complete Solutions for Mac Data Recovery

Walk-in option available for in-store data recovery service

Walk-In

Bring your Mac directly to our Miami repair lab for in-store data recovery evaluation and service. Ideal for urgent cases or when you want to speak directly with a technician.

Mail-in service available for Mac data recovery

Mail-In

Secure nationwide mail-in data recovery for Mac computers. Ship your device to our lab and our technicians will evaluate and attempt recovery using professional tools and procedures.

Device pickup and delivery service for Mac data recovery customers

Pickup

For local customers, we offer pickup options for Mac data recovery when visiting the store isn’t convenient. Availability depends on location and device condition.

Looking for other recovery options beyond Macs or computers?

Explore all data recovery services

Frequently Asked Questions About Mac Data Recovery

Can you recover data from MacBooks with Apple Silicon (M1, M2, M3)?

Yes. We evaluate data recovery cases involving Apple Silicon Macs, including M1, M2, and newer models. While these systems use integrated storage, recovery may still be possible depending on the failure type. A professional diagnostic is required to determine available recovery options.
Is it possible to recover data from a Mac that won’t turn on?

In many cases, yes. Macs that do not power on due to logic board failure, liquid damage, or power issues may still contain recoverable data. Our lab performs component-level diagnostics to assess whether storage access is possible without relying on the operating system to boot.
What types of data loss can Mac data recovery fix?

Mac data recovery may address accidental deletion, corrupted file systems, failed macOS updates, SSD or NVMe failures, liquid damage, and hardware-related issues. Each case is evaluated individually to determine the safest and most effective recovery approach.
Do you offer mail-in Mac data recovery services?

Yes. We provide secure nationwide mail-in Mac data recovery services. Customers outside Miami can ship their Mac to our lab for evaluation and recovery. This option is ideal for those who cannot visit in person but still need professional data recovery support.
How long does Mac data recovery usually take?

Recovery time depends on the type of Mac, the storage technology involved, and the nature of the failure. Some recoveries may take a few days, while complex cases require additional time. After evaluation, we provide a clear timeframe before proceeding.

Customer Reviews for Our Mac Data Recovery Services

★★★★★

My internal hard drive crashed after downloading an apple software update in the middle of the night/pre-dawn early morning. My laptop wouldn't start up so I reached out to Prime Tech and a few others for help expecting a response the following morning. Claudia responded immediately to my surprise. They were able to recover my data and replace the hard drive. There were a few hick ups, none that was Prime Tech's fault. Claudia, knowing I was on deadline, stayed more than 7 hours after normal business hours giving up her Saturday night to get the job done. Claudia was a life saver! She was courteous, professional, and hard working.- Chris
Google review icon after a customer experienced first hand the prime support and repair solutions by our expert team in Miami Dade County.
Chris O Miami, FL
★★★★★

Highly recommended! Super professional staff, great communication and very focused and dedicated to performing their work as fast as possible. My SSD died after a surge but their find their way to recover all my data in very short time. Thanks Claudia and team!
Google review icon after a customer experienced first hand the prime support and repair solutions by our expert team in Miami Dade County.
Alejandro C Miami, FL
★★★★★

Prime Tech Support has a new customer for life! When I had lost hope on reviving my Macbook Air (and maintaining all the data) and fixing an iPad, they were very forthcoming about the value of the options I had. They advised that fixing the screen on my older gen iPad was more expensive than what a newer model iPad cost. I appreciated their honesty, it is not common you find someone who wants what is best for you instead of their bottom line. When it came to diagnostics on the laptop, their turnaround time was very reasonable and their communication was professional. They ordered the needed part and a week later I have ALL my information still on the laptop that is now working perfectly! THANK YOU!
Google review icon after a customer experienced first hand the prime support and repair solutions by our expert team in Miami Dade County.
Enrico C Miami, FL

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