In Miami, a Prime Tech Support technician utilizes a voltage tester to diagnose and repair a gaming laptop for a customer who is a gamer.

Our process is straightforward when it comes to repairing your personal devices. We provide you with updates at every step of the process. We will deliver pictures, videos, and anything in between. Our process is very transparent and we are honest with the services we provide. That's why we've created a simple 3-step process designed to make things as easy as possible for you.

We know how important it is to have a working personal device. That’s why we have a simple and straightforward process to help you get your device repaired as quickly as possible. If you have any questions about our process or would like a quote, please don’t hesitate to contact us. We would be more than happy to help you get your device working again.

Our Computer Repair Process

Number one of prime tech support repair process where the customer book the desired repair service from our website, the prime team generates them a ticket to process their request, and subsequently diagnose and gives a quote to the customer.

Diagnostic & Quote

The first step of the process is crucial. We accurately diagnose the issue in your device and provide a quote for the repair.

Number two of the prime tech support repair process the prime team proceeds to fix and repair every single issue found on the diagnosis so the customer can get back to using his device in no time.


We fix and repair every single issue found in the diagnosis to get your device back in working order.

Number three of the prime tech support repair process, the prime team runs a quality assurance to make sure your computer is in prime working condition after the repair process. Once this has been done, the computer device is ready to be picked up.

QA & Pick up

With our Quality Assurance, we make sure your computer repair is done right the first time to get it back to work in no time!



Explore our Services

We use 6R's in our Company


We are a company that has been environmentally conscious from the start. We fix your devices to keep them running longer and efficiently for you, so they don't contribute unnecessary waste in this world!