iMac Cleaning and Maintenance

iMac Cleaning and Maintenance

This price is for the diagnostic only (non-refundable). It will be applied to the final cost of the repair including parts (if necessary).
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If your iMac is overheating, the fans are spinning a lot, or it is making noise, it is time to clean your iMac to help cool it down. Overheating can damage your computer, so it is important to keep it clean.

Schedule an appointment with us and we will clean your iMac for you. We will also check for any other issues that could be causing your iMac to overheat. Once we have cleaned your iMac, it should run cooler and more quietly.

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Our Repair Process

Number one of prime tech support repair process where the customer book the desired repair service from our website, the prime team generates them a ticket to process their request, and subsequently diagnose and gives a quote to the customer.
Diagnostic & Quote

The first step of the process is crucial. We accurately diagnose the issue in your device and provide a quote for the repair.

Number two of the prime tech support repair process the prime team proceeds to fix and repair every single issue found on the diagnosis so the customer can get back to using his device in no time.
Repair

We fix and repair every single issue found in the diagnosis so get your device back in working order.

Number three of the prime tech support repair process, the prime team runs a quality assurance to make sure your computer is in prime working condition after the repair process. Once this has been done, the computer device is ready to be picked up.
QA & Pick up

With our Quality Assurance, we make sure your computer repair is done right the first time to get back to work in no time!

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iMac Cleaning and Maintenance FAQs

The diagnostic is so that when we look at your unit. We can provide you a comprehensive summary of the primary and secondary issues or suggestions that may pop up during the diagnosis.

We have an estimated time from 1 to 4 hours deppending on the issue. Once we receive the unit it will go into our Diagnostic Queue and it will be diagnose in the order it was received. If you would like a RUSH service so we can diagnose the unit while you wait do not forget to select the option when checking out.

The cost of the repair is based on the unit, the parts (if needed) and the labor needed for the unit.

The repair time will depend on the complexity of the repair and the time it takes for the parts to arrive if we need to order replacement parts.

Software warranty is 30 days and Hardware warranty is 90 days from pick up/delivery.

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