iMac Software Configuration

This price is for the diagnostic only (non-refundable), and It will be applied to the final cost of the service.
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The iMac software configuration and repair service includes diagnosing and resolving issues related to the software of your iMac such as: 

  • Slow performance
  • Frequent crashes of freezes
  • Blue Screen of Death (BSOD)
  • Error messages 
  • Pop-ups and unwanted programs

Our service involves repairing or reinstalling the operating system, updating drivers, removing malware or viruses, and optimizing the system performance of your iMac. 

We will first assess your iMac and identify any software-related issues. Our technicians run diagnostic tests to identify any issues with the operating system, drivers, or installed software. Once the issues are identified, we will recommend a course of action to resolve them.

If the operating system needs to be repaired or reinstalled, We will suggest backing up data, wiping the hard drive, and reinstalling the operating system. If the issue is related to drivers or software, our technicians will update or reinstall the necessary drivers and software to resolve the issue. But if malware or viruses are detected, our specialized team will remove them using specialized software to ensure that the iMac is free from any malicious software, and back to top performance. 

iMac Software Configuration FAQs

The diagnostic is so that when we look at your unit. We can provide you a comprehensive summary of the primary and secondary issues or suggestions that may pop up during the diagnosis.

We have an estimated time from 1 to 4 hours deppending on the issue. Once we receive the unit it will go into our Diagnostic Queue and it will be diagnose in the order it was received. If you would like a RUSH service so we can diagnose the unit while you wait do not forget to select the option when checking out.

The cost of repairing iMac software configuration issues can vary depending on the severity of the issue. To know the cost of the configuration service, a technician needs to run a diagnostic on the device to determine the problem with your device and the final cost of the service.

You may need to repair your iMac software configuration if you are experiencing issues such as software crashes or freezes, slow performance, or other compatibility issues.

Depending on the issue, you may be able to repair your iMac software configuration yourself by following troubleshooting steps or using repair tools. However, more complex issues may require the assistance of a professional technician.

Some common issues include software crashes or freezes, slow performance, compatibility issues, and problems with updates or installation.

Yes, most iMac software configuration issues can be solved with remote assistance. This is a convenient and cost-effective solution for some software problems and customers outside Miami.

Software warranty is 30 days and Hardware warranty is 90 days from pick up/delivery.

Our iMac Software Configuration Process

Number one of prime tech support repair process where the customer book the desired repair service from our website, the prime team generates them a ticket to process their request, and subsequently diagnose and gives a quote to the customer.

Diagnostic & Quote

The first step of the process is crucial. We accurately diagnose the issue in your device and provide a quote.

Number two of the prime tech support repair process the prime team proceeds to fix and repair every single issue found on the diagnosis so the customer can get back to using his device in no time.

Repair

We fix and repair every single issue found in the diagnosis to get your device back in working order.

Number three of the prime tech support repair process, the prime team runs a quality assurance to make sure your computer is in prime working condition after the repair process. Once this has been done, the computer device is ready to be picked up.

QA & Pick up

With our Quality Assurance, we make sure your service is done right the first time.

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