The iMac software configuration and repair service includes diagnosing and resolving issues related to the software of your iMac such as:
- Slow performance
- Frequent crashes of freezes
- Blue Screen of Death (BSOD)
- Error messages
- Pop-ups and unwanted programs
Our service involves repairing or reinstalling the operating system, updating drivers, removing malware or viruses, and optimizing the system performance of your iMac.
We will first assess your iMac and identify any software-related issues. Our technicians run diagnostic tests to identify any issues with the operating system, drivers, or installed software. Once the issues are identified, we will recommend a course of action to resolve them.
If the operating system needs to be repaired or reinstalled, We will suggest backing up data, wiping the hard drive, and reinstalling the operating system. If the issue is related to drivers or software, our technicians will update or reinstall the necessary drivers and software to resolve the issue. But if malware or viruses are detected, our specialized team will remove them using specialized software to ensure that the iMac is free from any malicious software, and back to top performance.
The diagnostic is so that when we look at your unit. We can provide you a comprehensive summary of the primary and secondary issues or suggestions that may pop up during the diagnosis.
We have an estimated time from 1 to 4 hours deppending on the issue. Once we receive the unit it will go into our Diagnostic Queue and it will be diagnose in the order it was received. If you would like a RUSH service so we can diagnose the unit while you wait do not forget to select the option when checking out.
Software warranty is 30 days and Hardware warranty is 90 days from pick up/delivery.