The Mac Pro diagnostic service is an assessment process to identify the root cause of any hardware or software issues affecting your Mac Pro. During the diagnostic service, a technician will thoroughly examine the Mac Pro's hardware components, such as the motherboard, processor, hard drive, RAM, and other parts to identify any potential problems that may be causing the issue.
The diagnostic service also includes testing the Mac Pro software components, such as the operating system and installed programs, to identify any conflicts or errors that may be causing the issue.
Once the diagnostic assessment is complete, the technician will provide a detailed report of their findings, including any identified issues and recommended solutions. We will also provide an estimated cost for any necessary repairs, replacements, or upgrades to resolve the identified issues.
Some of the common Mac Pro issues that our diagnostic service can help identify and fix include:
- Intermittent freezing, Sudden and repeated shutdowns
- Failure to boot up, Power On Issues
- Blank Screen, nothing appears on the screen.
- Overheating and fan noise
- Wi-Fi connectivity issues
- Slow performance and freezing
- Unresponsive applications
- Data loss and missing backups
- Audio or video issues
- External devices not connecting properly
The Mac Pro diagnostic service is an important first step in identifying and resolving any issues with your Mac Pro and can help prevent further damage or data loss.
The diagnostic is so that when we look at your unit. We can provide you a comprehensive summary of the primary and secondary issues or suggestions that may pop up during the diagnosis.
We have an estimated time from 1 to 4 hours deppending on the issue. Once we receive the unit it will go into our Diagnostic Queue and it will be diagnose in the order it was received. If you would like a RUSH service so we can diagnose the unit while you wait do not forget to select the option when checking out.
Software warranty is 30 days and Hardware warranty is 90 days from pick up/delivery.