Our technician will provide a Code, so you can download the remote access tool that will allow us to help this time.
I am so glad I trusted Prime Tech Support for the repair of my lovely laptop computer. I used and abused my laptop computer not only to store information, invoices and spreadsheets of my back then business, but to store tons of music that I listened in my long truck trips. My computer started to get hot and overheating. I thought that the cooling fan was broken, but little did I know that the cause of the overheating was all the dirt, lints and dust collected inside the laptop. Other dishonest shop wanted to replace the fan unnecessarily , but Prime Tech Support cleaned the inside, removed and add new thermal paste to the CPU and since then, my laptop has never ever overheated again !!!! Now I know that even if any device is working ok, you MUST clean the inside periodically. Thank you Prime Techs!!! You are the best !!
I'm a music producer and I have a lot of sessions to do and my Macbook just stopped working on me. I did some research and provided a great ball park pricing on all the possible issues but not guaranteeing anything until diagnosing. They quickly did the inspected and service in about 2-3 days easy. Way better than alot of other 3rd party people I have been to and I have been to pleanty. These some real people.
They were so informative and sweet! I love how they sent pictures of the computer before, during, and after the hardware fix. They are very quick with communication and overall are great people to do business with! Thank you so much! Hopefully I don't have anymore technology problems but, if I do I am definitely returning here!