MacBook Pro Repair Diagnostic

  • Same Day Repairs
  • 30/90 Days warranty
  • Enviromentally Friendly
  • Secure payments
  • 4.8 Star reviews
Regular price $80.00
This price is for the diagnostic only (non-refundable), and It will be applied to the final cost of the service.

Why do we perform a MacBook Pro Diagnostic?

Every MacBook Pro Repair Service in our store begins with an assessment process to identify the root cause of any hardware or software issues affecting your MacBook Pro

During the diagnostic service, a technician will thoroughly examine the MacBook Pro's hardware components, such as the logic board, processor, hard drive, RAM, keyboard, trackpad and other parts to identify any potential problems that may be causing the issue.

The diagnostic also includes testing the MacBook Pro software components, such as the operating system and installed programs, to identify any conflicts or errors that may be causing the issue.

Once the diagnostic assessment is complete, the technician will provide a detailed report of their findings, including any identified issues and recommended solutions. We will also provide an estimated cost for any necessary repairs, replacements, or upgrades to resolve the identified issues.

Common MacBook Pro issues we fix in our store

Some of the common MacBook Pro issues that our diagnostic service can help identify and fix include:

  1. Intermittent freezing, Sudden and repeated shutdowns

  2. Failure to boot up, Power On Issues

  3. Blank Screen, nothing appears on the screen. 

  4. Misbehaving keyboard and trackpad

  5. Overheating and fan noise

  6. Wi-Fi connectivity issues

  7. Battery not charging 

  8. Slow performance and freezing

  9. Unresponsive applications

  10. Data loss and missing backups

  11. Audio, video, and power jack issues

  12. External devices not connecting properly 

  13. MacBook Pro Data Recovery

  14. Liquid Damage (Water, Juice, Beer, Milk, etc)

  15. Physical damage

The MacBook Pro diagnostic service is an important first step in identifying and resolving any issues with your MacBook Pro and can help prevent further damage or data loss.

Our MacBook Pro Repair Diagnostic service includes:

Step #1: Diagnostic of your MacBook Pro

We diagnose issues that are causing your MacBook Pro not to function as it should. If your unit is not turning on, not booting, double typing, slow performance, battery not charging, etc, we will diagnose in order to provide a quote for the work to be completed and for your MacBook Pro to be working back to normal.

We provide a Quote for the work to be done for the service(s) and part(s) you may need. Not Every MacBook Pro repair is the same. This is why diagnosis is very important and we only charge for Diagnostics which applies to the final cost of the repair. The diagnostic fee is not refundable. 

Step #2: Repair your MacBook Pro

We repair the issue(s) we quoted you MacBook Pro. In this step, we repair what we quoted and that was approved by the customer. Once the MacBook Pro is repaired, we transfer your unit to the QA department for testing.

Step #3: Quality Assurance 

We perform Quality Assurance (QA) to make sure your MacBook Pro is working as it should. We understand that you need your MacBook Pro to work at the maximum level, and we are here to help you.

We only use the highest quality parts and our experienced technicians are experts at quickly and efficiently repairing MacBook Pro.

MacBook Pro Repair Diagnostic FAQs

The diagnostic is so that when we look at your unit. We can provide you a comprehensive summary of the primary and secondary issues or suggestions that may pop up during the diagnosis.

We have an estimated time from 1 to 4 hours deppending on the issue. Once we receive the unit it will go into our Diagnostic Queue and it will be diagnose in the order it was received. If you would like a RUSH service so we can diagnose the unit while you wait do not forget to select the option when checking out.

You may need a MacBook Pro diagnostic service if your computer is running slow, crashing frequently, or showing other signs of performance issues. It can also be useful if you are experiencing hardware problems or if you want to optimize your computer's performance.

The MacBook Pro diagnostic service typically covers hardware and software issues, including checking for viruses and malware, assessing system performance, identifying hardware issues, and making recommendations for improving performance.

Before getting a MacBook Pro diagnostic service, you should back up your important data, and take note of any error messages or symptoms you are experiencing.

You can diagnose some issues on your own using built-in diagnostic tools or third-party software, but some issues may require specialized knowledge and equipment that only a professional technician has.

After the MacBook Pro diagnostic service, you should receive a report detailing the issues identified and any recommended solutions or repairs. You may also receive a quote for any necessary repairs or upgrades.

Software warranty is 30 days and Hardware warranty is 90 days from pick up/delivery.

Our MacBook Pro Repair Diagnostic Process

Number one of prime tech support repair process where the customer book the desired repair service from our website, the prime team generates them a ticket to process their request, and subsequently diagnose and gives a quote to the customer.

Diagnostic & Quote

The first step of the process is crucial. We accurately diagnose the issue in your device and provide a quote.

Number two of the prime tech support repair process the prime team proceeds to fix and repair every single issue found on the diagnosis so the customer can get back to using his device in no time.


We fix and repair every single issue found in the diagnosis to get your device back in working order.

Number three of the prime tech support repair process, the prime team runs a quality assurance to make sure your computer is in prime working condition after the repair process. Once this has been done, the computer device is ready to be picked up.

QA & Pick up

With our Quality Assurance, we make sure your service is done right the first time.

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