In the Prime Tech Support lab located in Miami-Dade County, a technician removes a laptop keyboard to replace it for a client's device.

Laptop Keyboard Repairs

  • Same Day Repairs
  • 30/90 Days warranty
  • Enviromentally Friendly
  • Secure payments
  • 4.8 Star reviews
Regular price $80.00
This price is for the diagnostic only (non-refundable), and It will be applied to the final cost of the service.

When do I need a Laptop Keyboard Replacement?

You may need to replace or repair the keyboard on your Laptop if the following:

  • Liquid Damaged Occurred on your Laptop

  • The keys are not working or not responding when typing

  • Random Keys are showing when you are typing

  • Double Typing 

  • Backlight is not working on your Keyboard

  • Sticky keys or Keys are stuck

  • The keyboard is not seen by the hardware on the Laptop, and the external keyboard works via Bluetooth, Wireless, or Wired 

If you notice any of these signs, it's essential to have your Laptop  keyboard checked by a professional. Our team is ready to help you, order your service now. We are charging here the diagnostic to determine the best way to fix your keyboard issue.

Laptop Keyboard Replacement Service Includes:

One of our most requested services at Prime Tech Support is laptop keyboard repair or keyboard replacement. Our area of expertise lies in troubleshooting and fixing issues concerning the laptop keyboard. Our proficient team is adept at dealing with a multitude of keyboard-related problems, such as the following:

1. Repairing or replacing damaged or malfunctioning keys.

2. Resolving non-responsive or unresponsive keys.

3. Fixing sticky or stuck keys.

4. Addressing keyboard connectivity issues.

5. Cleaning or replacing the keyboard assembly.

6. Fixing random key presses or double typing.

7. Solving keyboard layout or language issues.

To repair or replace laptop keyboards, we follow a meticulous process that starts with a comprehensive assessment. Our team of skilled technicians will thoroughly examine your laptop to determine any keyboard issues that need attention.

Our team will assess whether the issue is related to the keyboard hardware, drivers, or software. Upon identifying the cause of the issue, we will provide you with a clear course of action to resolve it and present a quote for the required repair work. Please note that the diagnostic fee will be included in the final cost of the Laptop Keyboard Repair, and it is non-refundable. The service you are purchasing is strictly for the Laptop Keyboard Diagnostic.

If the issue can be repaired, the service may involve fixing or replacing individual keys, cleaning the keyboard assembly, or repairing any connectivity issues with the keyboard. If the keyboard needs to be replaced, our technician will remove the old keyboard and install a new one. 

After the repair or replacement is complete, our specialized team will test the keyboard to ensure that it is functioning properly and pass our Quality Assurance test.

At Prime Tech Support, we pride ourselves on providing efficient and reliable solutions to get your Laptop  keyboard working like new again. Trust us to handle all your Laptop  keyboard repair and replacement needs.

What are the causes of Laptop Keyboard malfunction?

There are several causes of keyboard malfunction, this is why start our process with a diagnostic because we need to understand what is causing the issue so we can fix and repair your Laptop. Some of the common causes are the following:

Physical damage:

One of the most common causes of keyboard malfunction is physical damage to the keyboard. This could be due to liquid spills, accidental drops, or other types of impact.

Software issues:

Another common cause of keyboard malfunction is software-related issues. This could be due to outdated or corrupted drivers, conflicts with other software, or viruses and malware.

Connection problems:

Keyboard malfunction can also be caused by connection problems. This could be due to loose connections, damaged flex, problems with the internal connection on your Laptop, or logic board issues.

Wear and tear:

Over time, keyboards can become worn out due to regular use. This can cause keys to become unresponsive or stick.

Liquid Damage:

If your keyboard had liquid damage in the past and you cleaned but never took it to a computer store to be checked or for ultrasonic cleaning, then with time the keyboard starts acting up.

In conclusion, there can be several causes of keyboard malfunction, ranging from physical damage to software issues. If you experience any issues with your keyboard, it is best to have it inspected by a professional to diagnose and fix the problem.

What steps can I take to prevent keyboard malfunction and extend the lifespan of my Laptop  keyboard?

Taking some simple steps can help prevent keyboard malfunction and extend the lifespan of your Laptop keyboard. Here are a few tips:

Keep liquids away from your keyboard: Avoid eating or drinking near your Laptop to prevent accidental spills that can damage your keyboard.

  • Clean your keyboard regularly: Use a soft, damp cloth to wipe down your keyboard regularly to remove dust, dirt, and other debris that can accumulate between the keys.
  • Use a keyboard cover: Consider using a keyboard cover to protect your keyboard from dust, spills, and other hazards.
  • Be gentle when typing: Avoid hitting your keys too hard when typing to prevent unnecessary wear and tear on your keyboard.
  • Store your Laptop properly: When not in use, store your laptop in a safe place where it won't be exposed to extreme temperatures, humidity, or other environmental factors that can damage your keyboard.
  • Keep your software up-to-date: Regularly updating your keyboard software and drivers can help ensure that your keyboard is functioning properly and prevent compatibility issues.

By following these simple tips, you can help prevent keyboard malfunction and extend the lifespan of your Laptop keyboard. If you do experience any issues with your keyboard, don't hesitate to contact a professional for assistance.

Laptop Keyboard Repairs FAQs

The diagnostic is so that when we look at your unit. We can provide you a comprehensive summary of the primary and secondary issues or suggestions that may pop up during the diagnosis.

We have an estimated time from 1 to 4 hours deppending on the issue. Once we receive the unit it will go into our Diagnostic Queue and it will be diagnose in the order it was received. If you would like a RUSH service so we can diagnose the unit while you wait do not forget to select the option when checking out.

There are several signs that may indicate that you need to replace your keyboard:
1. Keys not working: If some of the keys on your keyboard have stopped working, or are not registering when you press them, this may be a sign that the keyboard is damaged and needs to be replaced.
2. Sticky or unresponsive keys: If the keys on your keyboard are sticky or unresponsive, this may be a sign that the keyboard is dirty or worn out and needs to be replaced.
3. Physical damage: If your keyboard has suffered physical damage, such as from a spill or a drop, this may cause the keys to become damaged or unresponsive, and you may need to replace the keyboard.
4. Worn-out keys: If the letters on the keys have become worn off or difficult to read, this may be a sign that the keyboard is old and in need of replacement.
5. Noisy keys: If your keyboard keys are making unusual or excessive noise when you type, this may be a sign that the keyboard is worn out and needs to be replaced.
If you are experiencing any of these issues, it may be time to replace your keyboard. However, it's worth noting that some keyboard problems can be resolved through cleaning, software updates, or driver updates, so it's worth exploring these options before deciding to replace the keyboard.

The difficulty of replacing a keyboard can vary depending on the specific model of the laptop or computer, as well as the skill level of the person performing the replacement. In some cases, replacing a keyboard can be a relatively straightforward process that involves removing a few screws and unplugging a cable, while in other cases it may be more complex and involve disassembling a significant portion of the computer.

The cost of repairing a laptop keyboard can vary depending on the model and year of the laptop, as well as the extent of the damage. To know the cost of the repair, a technician needs to run a diagnostic on the device to give you the precise cost of replacement parts and labor.

The difficulty of repairing a keyboard on a Windows laptop can vary depending on the laptop model and the type of keyboard issue. In general, laptop keyboard repair can be more challenging than desktop keyboard repair because laptop keyboards are typically integrated into the laptop's internal structure, making them more difficult to access and replace.

Some keyboard issues, such as stuck or unresponsive keys, may be resolved with simple cleaning or adjustment, while others, such as damaged keys or a broken keyboard backlight, may require replacing the entire keyboard assembly.

If you are familiar with laptop hardware and have experience with repairs, you may be able to replace the keyboard yourself. However, keep in mind that laptop repairs can be complex, and attempting a repair without the necessary knowledge and experience could potentially cause further damage to your device.

If you are not confident in your ability to repair the keyboard yourself, it's best to seek professional assistance from a certified repair technician or a reputable repair shop to ensure a safe and successful repair.

In many cases, it is possible to replace a single key on a keyboard. The exact process for doing so will depend on the specific model of the keyboard but generally involves carefully removing the broken or damaged key and replacing it with a new one. Replacement keys can typically be purchased from the manufacturer or a third-party supplier, and instructions for replacing the key may be available in the keyboard's user manual or online. However, it's worth noting that some keyboards are designed in a way that makes it difficult or impractical to replace individual keys, and in these cases, it may be necessary to replace the entire keyboard.

Software warranty is 30 days and Hardware warranty is 90 days from pick up/delivery.

Our Laptop Keyboard Repairs Process

Number one of prime tech support repair process where the customer book the desired repair service from our website, the prime team generates them a ticket to process their request, and subsequently diagnose and gives a quote to the customer.

Diagnostic & Quote

The first step of the process is crucial. We accurately diagnose the issue in your device and provide a quote for the repair.

Number two of the prime tech support repair process the prime team proceeds to fix and repair every single issue found on the diagnosis so the customer can get back to using his device in no time.


We fix, repair & service every single issue found in the diagnosis to get your device back in working order.

Number three of the prime tech support repair process, the prime team runs a quality assurance to make sure your computer is in prime working condition after the repair process. Once this has been done, the computer device is ready to be picked up.

QA & Pick up

With our Quality Assurance, we make sure your service is done right the first time to get back to work in no time!

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