Prime Tech Support technician wearing green gloves dissembling a Miami customer's MacBook Pro trackpad to replace it.

MacBook Pro Trackpad Repairs

Location
  • Same Day Repairs
  • 30/90 Days warranty
  • Enviromentally Friendly
  • Secure payments
  • 4.7 Star reviews
Regular price $80.00
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This price is for the diagnostic only (non-refundable), and It will be applied to the final cost of the service.

For MacBook Pro users, the trackpad is an essential component of the MacBook Pro that we rely on for navigation, clicking, scrolling, and other functions. It can be incredibly frustrating when the trackpad begins to malfunction. Fortunately, we at Prime Tech Support have the expertise to assist you if you're experiencing any issues with your MacBook Pro trackpad. Let our team repair or replace your Trackpad, and we do our best to offer the best quality repair of your Trackpad.

When do I need a MacBook Pro Trackpad Replacement?

A MacBook Pro Trackpad may malfunction due to several reasons here we have most of the common ones we receive for either repair or replacement

1- Physical damage:

If the trackpad is cracked, bent, or otherwise physically damaged, it may need to be replaced or repaired. sometimes the repair is an option when the integrity of the part is not compromised. We need to diagnose your MacBook Pro in order to determine if we can save your trackpad instead of replacing it.

2- Unresponsive trackpad:

If your trackpad is not responding at all or only responds intermittently, it may need to be repaired or replaced. Sometimes it could be a software-related issue, and we do not have to replace the part. Again, we need to diagnose in order to determine the cause of this issue.

3- Erratic behavior:

If your trackpad is behaving erratically, such as moving the cursor on its own or selecting items without your input, it may need to be repaired or replaced. This is very common when you have software issues, but we have found situations where this is hardware related and we need to replace the trackpad.

4- Sticking or clicking:

If the trackpad is sticking or clicking excessively, it may indicate a problem that requires repair or replacement. 

5- Wear and tear:

Over time, the trackpad can wear out due to regular use. If you notice that the trackpad feels different than it used to or is less responsive, it may be time for a replacement or repair.

6- Water damage:

If your MacBook Pro has been exposed to water or other liquids, it can cause serious damage to the trackpad. In this case, a replacement or repair may be necessary. We need to inspect or diagnose the MacBook Pro in order to determine the extent of the damage.

7- Swollen Battery:

If you have battery issues on your MacBook Pro and the battery is expanding internally your trackpad may stop working or it gets very hard to click on. You may need to replace or repair depending on the integrity of the part.

In general, if you experience any issues with your MacBook Pro trackpad, it is best to have it inspected by a professional to determine whether a repair or replacement is necessary.

Our MacBook Pro Trackpad replacement or repair service includes:


Step 1: Diagnostic of your MacBook Pro Trackpad

On this page, we offer a service that involves diagnosing and resolving issues related to your MacBook Pro trackpad, including trackpad replacement, repair, or any other necessary service. It's worth noting that not every trackpad replacement will solve the issues you're experiencing, as liquid damage to the logic board can also cause trackpad malfunction.

To ensure that we provide an effective solution for your specific issue, we offer a diagnostic service, for which we charge a fee, and this is the service you are buying here. The diagnostic fee applies to the final cost of the repair, but it should be noted that it is non-refundable. This process allows us to identify the root cause of the problem and provide you with a quote for the necessary work, whether it's trackpad replacement, repair, or another service.

Step 2: Trackpad Replacement or Repair

The service we offer involves repairing the specific issue that we have quoted you for, whether it's related to your trackpad or another necessary service for your MacBook Pro. Once the issue is resolved, the device undergoes quality assurance and testing by another technician to ensure that everything is working as it should.

Our comprehensive testing process involves examining the trackpad to determine whether it requires replacement, repairing any damaged connections, removing any liquid from the components, adjusting cables, or fixing the logic board. If a replacement is necessary, we will remove the faulty trackpad and install a new one. We also conduct additional diagnostic testing to verify that the new trackpad is functioning correctly and that there are no other underlying issues with your MacBook Pro.

Step 3: Quality Assurance

At our service center, we conduct rigorous quality assurance checks to ensure that your MacBook Pro is functioning properly after any repairs or services have been carried out. During this process, we verify that all issues detected during the diagnostic stage have been resolved effectively, whether it required trackpad replacement, repair, or another necessary service.

Once the quality assurance checks are complete, we will notify you that your device is ready for pickup, delivery, or mailing. If you require any special arrangements for delivery or pickup, please contact our office for assistance.


We only use the highest quality parts and our experienced technicians are experts at quickly and efficiently repairing MacBook ProTrackpad.

MacBook Pro Trackpad Repairs FAQs

The diagnostic is so that when we look at your unit. We can provide you a comprehensive summary of the primary and secondary issues or suggestions that may pop up during the diagnosis.

We have an estimated time from 1 to 4 hours deppending on the issue. Once we receive the unit it will go into our Diagnostic Queue and it will be diagnose in the order it was received. If you would like a RUSH service so we can diagnose the unit while you wait do not forget to select the option when checking out.

Yes, you can use an external mouse or a Bluetooth trackpad as an alternative if the built-in trackpad is not functioning properly. However, for a seamless user experience and portability, it is recommended to get the trackpad repaired.

Yes, you can use an external mouse or a Bluetooth trackpad as an alternative if the built-in trackpad is not functioning properly. However, for a seamless user experience and portability, it is recommended to get the trackpad repaired.

Repairing the trackpad yourself is not recommended unless you have experience and expertise in MacBook Pro repairs. The trackpad is a sensitive component, and improper repairs may cause further damage. It is best to seek professional repair services.

The duration of trackpad repair depends on the specific issue and the availability of replacement parts. In most cases, trackpad repairs can be completed within a few hours to a couple of days, depending on the complexity of the repair.

Signs that your MacBook Pro's trackpad may need repair include unresponsiveness to touch or gestures, cursor movement issues, difficulty in clicking or tapping, erratic cursor behavior, or physical damage like cracks or liquid spills.

Software warranty is 30 days and Hardware warranty is 90 days from pick up/delivery.

Our MacBook Pro Trackpad Repairs Process

Number one of prime tech support repair process where the customer book the desired repair service from our website, the prime team generates them a ticket to process their request, and subsequently diagnose and gives a quote to the customer.

Diagnostic & Quote

The first step of the process is crucial. We accurately diagnose the issue in your device and provide a quote.

Number two of the prime tech support repair process the prime team proceeds to fix and repair every single issue found on the diagnosis so the customer can get back to using his device in no time.

Repair

We fix and repair every single issue found in the diagnosis to get your device back in working order.

Number three of the prime tech support repair process, the prime team runs a quality assurance to make sure your computer is in prime working condition after the repair process. Once this has been done, the computer device is ready to be picked up.

QA & Pick up

With our Quality Assurance, we make sure your service is done right the first time.

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