For MacBook Pro users, the trackpad is an essential component of the MacBook Pro that we rely on for navigation, clicking, scrolling, and other functions. It can be incredibly frustrating when the trackpad begins to malfunction. Fortunately, we at Prime Tech Support have the expertise to assist you if you're experiencing any issues with your MacBook Pro trackpad. Let our team repair or replace your Trackpad, and we do our best to offer the best quality repair of your Trackpad.
A MacBook Pro Trackpad may malfunction due to several reasons here we have most of the common ones we receive for either repair or replacement
If the trackpad is cracked, bent, or otherwise physically damaged, it may need to be replaced or repaired. sometimes the repair is an option when the integrity of the part is not compromised. We need to diagnose your MacBook Pro in order to determine if we can save your trackpad instead of replacing it.
If your trackpad is not responding at all or only responds intermittently, it may need to be repaired or replaced. Sometimes it could be a software-related issue, and we do not have to replace the part. Again, we need to diagnose in order to determine the cause of this issue.
If your trackpad is behaving erratically, such as moving the cursor on its own or selecting items without your input, it may need to be repaired or replaced. This is very common when you have software issues, but we have found situations where this is hardware related and we need to replace the trackpad.
If the trackpad is sticking or clicking excessively, it may indicate a problem that requires repair or replacement.
Over time, the trackpad can wear out due to regular use. If you notice that the trackpad feels different than it used to or is less responsive, it may be time for a replacement or repair.
If your MacBook Pro has been exposed to water or other liquids, it can cause serious damage to the trackpad. In this case, a replacement or repair may be necessary. We need to inspect or diagnose the MacBook Pro in order to determine the extent of the damage.
If you have battery issues on your MacBook Pro and the battery is expanding internally your trackpad may stop working or it gets very hard to click on. You may need to replace or repair depending on the integrity of the part.
In general, if you experience any issues with your MacBook Pro trackpad, it is best to have it inspected by a professional to determine whether a repair or replacement is necessary.
On this page, we offer a service that involves diagnosing and resolving issues related to your MacBook Pro trackpad, including trackpad replacement, repair, or any other necessary service. It's worth noting that not every trackpad replacement will solve the issues you're experiencing, as liquid damage to the logic board can also cause trackpad malfunction.
To ensure that we provide an effective solution for your specific issue, we offer a diagnostic service, for which we charge a fee, and this is the service you are buying here. The diagnostic fee applies to the final cost of the repair, but it should be noted that it is non-refundable. This process allows us to identify the root cause of the problem and provide you with a quote for the necessary work, whether it's trackpad replacement, repair, or another service.
The service we offer involves repairing the specific issue that we have quoted you for, whether it's related to your trackpad or another necessary service for your MacBook Pro. Once the issue is resolved, the device undergoes quality assurance and testing by another technician to ensure that everything is working as it should.
Our comprehensive testing process involves examining the trackpad to determine whether it requires replacement, repairing any damaged connections, removing any liquid from the components, adjusting cables, or fixing the logic board. If a replacement is necessary, we will remove the faulty trackpad and install a new one. We also conduct additional diagnostic testing to verify that the new trackpad is functioning correctly and that there are no other underlying issues with your MacBook Pro.
At our service center, we conduct rigorous quality assurance checks to ensure that your MacBook Pro is functioning properly after any repairs or services have been carried out. During this process, we verify that all issues detected during the diagnostic stage have been resolved effectively, whether it required trackpad replacement, repair, or another necessary service.
Once the quality assurance checks are complete, we will notify you that your device is ready for pickup, delivery, or mailing. If you require any special arrangements for delivery or pickup, please contact our office for assistance.
We only use the highest quality parts and our experienced technicians are experts at quickly and efficiently repairing MacBook ProTrackpad.
The diagnostic is so that when we look at your unit. We can provide you a comprehensive summary of the primary and secondary issues or suggestions that may pop up during the diagnosis.
We have an estimated time from 1 to 4 hours deppending on the issue. Once we receive the unit it will go into our Diagnostic Queue and it will be diagnose in the order it was received. If you would like a RUSH service so we can diagnose the unit while you wait do not forget to select the option when checking out.
Software warranty is 30 days and Hardware warranty is 90 days from pick up/delivery.
The first step of the process is crucial. We accurately diagnose the issue in your device and provide a quote.
We fix and repair every single issue found in the diagnosis to get your device back in working order.
With our Quality Assurance, we make sure your service is done right the first time.
